Institute of Advanced Studies

How to use the shopping cart


Common Problems

Your Shopping Cart is Empty

If you select “Recalculate total” with no number in the quantity field on the subtotal page, you will get this error. Be sure you enter a quantity. If you want to remove the item from your order, put a zero in the field.

 

Missing Information

You haven't filled out the entire address section of the order page. Please go back and make sure every field with a checkmark next to it has something in it.

 

The shopping cart is displaying multiple items that you do not want

Delete or change the unwanted items or quantities by typing “0” in the quantity number box then select “recalculate total”.

 

Not sure if you are registered

Once your credit card payment is approved, you will see a receipt screen with your order confirmation. You will also receive this information by email.

The shopping cart is a “pick and choose” system that allows you to select registration items from our website.

Choosing an item

  • Once you’ve selected the “Add to Cart” icon, the cart will take you to the view catalogue section in which your selected item and quantity number will appear.
  •  In the "quantity" field (a field is a box where you can type numbers, for example 2 for dinner) next to the item, type in how many you would like.
  • To add multiple items to your cart, select “Go Back” or “View Catalogue” and add the required events (for example, after you register go back to add reception, dinner.)

Note: you can delete or change the selected item and quantity by typing “0” (zero) in the quantity number box then select “recalculate total”.

  • Once your subtotal matches your order proceed to the next section by selecting “submit details”.
  • You will be presented with an online form where you will be asked to submit further details.
  • Your subtotal page will appear at the bottom and you will see all the items you have chosen.

Canceling your order

If you decide you do not want to purchase anything, select “No” and exit the shopping cart – or go back to remove and adjust.

Finishing up

When you are ready to check out, you should select “Yes, Go to check out”.

Note: If you don't fill out the required fields in the online form, you will receive an error message. Use your back button and return and fill out the required fields.

Your receipt

Once your credit card payment is approved, you will see a receipt screen with your order confirmation. You will also receive this information by email.

If you need to cancel an order after payment has been registered, please contact the IAS  by email or fax (+61 8) 6488 1711.